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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tami Ludwig

June 24, 2026

5  out of  5
rating by Tami Ludwig
"Carla at State Farm is awesome, she is so helpful. They are very open about their products and prices. So glad I found State Farm, and of course Cayla."
We responded:
"Thanks Tami! We appreciate your business. "
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Chris Bristow

June 23, 2026

5  out of  5
rating by Chris Bristow
"I spoke to Emma in the Lexington office and she was fantastic!! She made calls for me and kept me up-to-date in everything that was going on. She was very thorough
and very nice.I appreciated talking with her."
We responded:
"Thank you for the 5-star review, Chris! Here on State Farm Agent Bethany Hicks’s Team, we are proud to serve our community and appreciate your recognition. "
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Tina Tully

June 10, 2026

5  out of  5
rating by Tina Tully
"Cayla is always so nice and takes care of what I need done."
We responded:
"Thank you for the amazing review, Tina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ashley Watson

June 2, 2026

5  out of  5
rating by Ashley Watson
"Ramona was a great help! She explained everything in detail and ensured everything was ready for me when I arrived. Communication was excellent. Everyone is very genuine at this State Farm location! Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Ashley! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brittany Perdue

June 2, 2026

5  out of  5
rating by Brittany Perdue
"Spoke with Cayla n she was amazing super nice very friendly n helpful!"
We responded:
"Thank you for the 5-star review, Brittany! Here on State Farm Agent Bethany Hicks’s Team, we are proud to serve our community and appreciate your recognition. "
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rhonda peeps

May 28, 2026

5  out of  5
rating by rhonda peeps
"Cayla was very respectful and helpful. thanks!! i like my insurance company"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bethany Hicks’s Team! We deeply appreciate your kind words here in Flemingsburg . "
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Scotty Schwallie

May 22, 2026

5  out of  5
rating by Scotty Schwallie
"I have a great experience with Cayla today and paying my insurance. It goes without saying I have a great experience every time I deal with my insurance company, no matter the problem or what I need done they always help me and give me a great solution. Cayla was nice, polite and easy to talk to as well as anyone I have dealt with at Bethany Hicks State Farm. I hope to always keep doing business with them."
We responded:
"Scotty, thank you for your wonderful review of State Farm Agent Bethany Hicks’s Team!"
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Cara Doyle

May 21, 2026

5  out of  5
rating by Cara Doyle
"Thank you Ramona Swim for your quick service and guidance on the coverage of our home! State Farm is the best!"
We responded:
"Thank you for the review! We appreciate you and I will make sure Ramona sees this. Thanks again!"
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Nick Groves

May 20, 2026

5  out of  5
rating by Nick Groves
"Kayla is awesome! Very helpful!"
We responded:
"Thank you for your kind review of State Farm Agent Bethany Hicks’s Team. We appreciate it!"
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Jannifer Mason

May 14, 2026

5  out of  5
rating by Jannifer Mason
"Cayla was very polite and easy to work with, helped me with my issue very quickly. She's a joy to talk to, kudos to who hired her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bethany Hicks’s Team. "
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Brittany Michelle

May 13, 2026

5  out of  5
rating by Brittany Michelle
"Shew was very kind and professional!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bethany Hicks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Josh Anders

April 27, 2026

5  out of  5
rating by Josh Anders
"Cayla was great and done exactly what needed done. Very fine lady to work with."
We responded:
"Josh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bethany Hicks’s Team—we are always here to help!"
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RickyMichelle Gill

April 6, 2026

5  out of  5
rating by RickyMichelle Gill
"Jaclyn was very helpful and professional i Want to take a minute and thank her for taking care of my needs"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Flemingsburg to know that you had such a wonderful experience with us here on State Farm Agent Bethany Hicks’s Team."
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Justin Cannon

April 6, 2026

5  out of  5
rating by Justin Cannon
"Cayla did a awesome job helping me get my stuff swapped over on my car insurance"
We responded:
"Thank you for the amazing review, Justin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jevon Parker

March 26, 2026

5  out of  5
rating by Jevon Parker
"Cayla was awesome, polite, and professional and even asked about my day. She helped so much thanks Caylab"
We responded:
"Thank you so much for the 5-star rating, Jevon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gouchberg Farms

March 19, 2026

5  out of  5
rating by Gouchberg Farms
"Cayla is great and very fast and efficient! Very personable and professional! Thanks Cayla for the help switching over vehicles!"
We responded:
"Wow, thank you for the 5-star review, Gouchberg! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Codie Bevens

March 11, 2026

5  out of  5
rating by Codie Bevens
"Cayla helped me today solve a small issue, she was very nice and super helpful! I recommend her services 👌"
We responded:
"We appreciate your review, Codie. We are so happy that you had such a wonderful experience with State Farm Agent Bethany Hicks’s Team here in Flemingsburg ! "
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Fonda Childers

March 11, 2026

5  out of  5
rating by Fonda Childers
"Love my State Farm Family called to make a payment Cayla answered always a joy to talk with her and the rest of the gang 😊"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Todd Wiley

February 19, 2026

5  out of  5
rating by Todd Wiley
"Ramona and Cayla are always super helpful and they are the reason that I do business at this agency. My interactions with the other staff members has always been excellent as well. If you are looking for an insurance agency that will take good care of you this is the place. They know their stuff and I would highly recommend them to anyone."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bethany Hicks’s Team! We deeply appreciate your kind words here in Flemingsburg . "
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Julia Rawlings

February 12, 2026

5  out of  5
rating by Julia Rawlings
"Great customer service - very polite, friendly and knowledgeable staff who completed my new policy within a few minutes."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bethany Hicks’s Team. "
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Elian Gonzalez

October 22, 2025

5  out of  5
rating by Elian Gonzalez
"I had the pleasure of working with Blake Conley and I can say that he did an amazing job for my fiance and I. We went to a dealership to buy a new vehicle and Blake stayed on the phone with us to help us with any questions or concerns we had. He also helped us get a really good price on insurance as well!! I can truly say he goes above and beyond for his clients."
We responded:
"Thank you for trusting us with your business! I will make sure to show this to Blake🙂"
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Erica Kegley

September 30, 2025

5  out of  5
rating by Erica Kegley
"Cayla was awesome to work with! She provides me with all the information I needed and got me the best deal!"
We responded:
"Thank you for taking the time to give our office a google review. I appreciate your business and will make sure Cayla is recognized for her hard work. "
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Erica Conley

September 26, 2025

5  out of  5
rating by Erica Conley
"wonderful customer service !"
We responded:
"Thank you!"
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Shaun Watkins

September 5, 2025

5  out of  5
rating by Shaun Watkins
"Taylor helped me with my quote and was very professional. I took my insurance out with state farm the same day and was insured instantly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taylor provided professional and efficient service, and that you were able to get insured with State Farm so quickly. If you ever need any assistance in the future, we're here to help!"
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Montana Marie

August 28, 2025

5  out of  5
rating by Montana Marie
"I called today to pay my monthly insurance, and switch coverage from one vehicle to another. Cayla answered, and was SO helpful! She was super sweet and such a great conversation holder! I almost didn’t want to hang up the phone!"
We responded:
"Thank you for sharing your experience! We're so happy to hear that Cayla was not only helpful but also made your call enjoyable. We'll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out!"